Payment Policy

Effective Date: December 30, 2024

At DimplessHair, we aim to provide a seamless and secure shopping experience for our customers. Please review our Payment Policy for detailed information on how payments are processed for your orders.

Accepted Payment Methods

We accept a variety of payment methods to ensure a convenient and secure transaction process. You can pay for your order using the following options:

  • Credit and Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
  • PayPal: You can use PayPal for a quick and secure payment process.
  • Apple Pay: We accept Apple Pay for customers using Apple devices.
  • Google Pay: You can also choose Google Pay for a streamlined checkout experience.

Payment Security

We prioritize your security and ensure that all transactions on our website are protected. All payments are processed through a secure, encrypted connection using SSL (Secure Socket Layer) technology. This ensures that your personal and financial information is kept safe throughout the transaction process.

Order Confirmation

Once your payment is successfully processed, you will receive an order confirmation email. This email will include important details such as:

  • The items purchased
  • The total amount paid
  • Shipping information
  • Estimated delivery date

This email confirms that your order has been received and is being processed.

Authorization & Payment Verification

To protect against fraudulent transactions, we may require additional verification for some payments. This could include verifying your billing address or contacting you for further details. If additional information is required, we will notify you via email or phone.

Billing Address Accuracy

For successful order processing, it is important that the billing address you provide during checkout matches the address on file with your bank or payment provider. We are not responsible for any delays or payment issues caused by incorrect or incomplete billing information.

Sales Tax

Sales tax will be applied to all orders based on the applicable tax rate for your location. The total sales tax will be calculated and displayed during the checkout process before you complete your payment.

Payment Declines

If your payment is declined, please double-check your payment details, including the card number, expiration date, and billing address. If the issue persists, please contact your payment provider for assistance. Alternatively, you can reach out to us at info@dimplesshair.com for help with the transaction.

Pre-Orders

For pre-order items, payment will be processed at the time of purchase. Your order will be shipped when the product becomes available, as specified on the product page. You will receive an email notification when your pre-order is shipped.

Refunds & Cancellations

Once your payment is processed and your order is confirmed, it cannot be modified or canceled. If you need to return a product, please refer to our Return & Refund Policy for detailed instructions on how to initiate a return.

Contact Us

If you have any questions regarding your payment, need assistance with a transaction, or require any further information, please feel free to contact us:

Thank you for shopping at DimplessHair! We are dedicated to offering you the best hair care products and a secure, hassle-free shopping experience.